Mibox88 Terms & Conditions – Casino & Sports Betting Platform Terms of Use Malaysia

Mibox88 is an online casino gaming and Sports Betting platform operated exclusively for Malaysian players. These Terms & Conditions ("Terms") govern your access to and use of mibox88.click, the mobile application (where applicable), and all services provided by mibox88 ("Platform").

By creating an account with mibox88, you confirm that:

• You are at least 18 years of age as of the date of registration.
• You are a valid Malaysian resident using a Malaysian phone number registered in your own name.
• You are using the mibox88 platform in your own personal capacity and not on behalf of any third party.
• All information you provide during registration is truthful, accurate, and up to date.
• You agree to comply with all terms, conditions, policies, and guidelines set by mibox88.

To use paid services on mibox88, you must register a valid account. Registration requires an active Malaysian phone number and a password of your choosing. OTP (one-time password) verification sent to your phone number is mandatory to activate your account.

One Account Per Member: Each individual is permitted to hold only one active mibox88 account. Owning two or more accounts under the same individual — regardless of the registration method used — is a serious breach of these terms. mibox88 reserves the right to suspend or terminate all associated accounts, withhold any existing balances, and void all unused bonuses without compensation.

Password Security: You are solely responsible for keeping your mibox88 password and login credentials confidential. Do not share your login details with anyone. mibox88 will not be liable for any losses resulting from unauthorised access to your account caused by your own failure to keep your login information secure.

• Report any suspicious or unauthorised access to the mibox88 support team immediately via live chat or email at support@mibox88.click.
• Change your password regularly and use a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Do not use public devices to log in to your mibox88 account.

Identity Verification: mibox88 reserves the right to request additional identity verification documents at any time, particularly before processing withdrawals above a specified threshold. Documents typically requested include a Malaysian Identity Card (MyKad) or passport. Failure to provide the required documents within the stipulated timeframe may result in your account being temporarily suspended.

Mibox88 only accepts deposits in Malaysian Ringgit (MYR). All transactions are processed through legitimate Malaysian payment methods supported by our platform. mibox88 does not accept any form of foreign currency or payment methods from outside Malaysia.

Supported Deposit Methods:

• Touch 'n Go eWallet – instant deposits, available 24/7
• GrabPay – instant deposits, available 24/7
• Boost – instant deposits, available 24/7
• ShopeePay – instant deposits, available 24/7
• DuitNow – deposits and withdrawals, available 24/7
• FPX (Maybank2u, CIMB Clicks, and other Malaysian banks) – internet banking, processing time subject to bank hours

Deposit Limit: The minimum deposit per transaction is RM 10. The maximum deposit limit depends on your chosen payment method and your account's VIP tier. Members at higher VIP tiers automatically enjoy increased deposit limits.

Mibox88 does not charge any processing fees for deposits. However, your payment provider may apply their own fees — please check with your respective provider before making a transaction.

Withdrawals from your mibox88 account are processed to your Malaysian bank account or e-wallet via DuitNow or FPX. Standard processing time is between 10 to 30 minutes for most approved withdrawal requests. In certain cases requiring further review, processing may take up to 24 working hours.

Withdrawal Terms:

• The minimum withdrawal amount is RM 20 per transaction.
• Withdrawals may only be made to the same payment method used for deposit or to a method registered in your own name.
• All wagering requirements associated with activated bonuses must be fully met before any withdrawal is permitted.
• Mibox88 reserves the right to request additional identity verification for withdrawals exceeding a specified amount.

Daily Withdrawal Limit: Daily withdrawal limits vary based on your account's VIP tier. The Bronze tier has a daily limit of RM 10,000, while the Diamond tier has no withdrawal limit. See the VIP Programme section on the Promotions for more details.

Mibox88 reserves the right to suspend or decline a withdrawal request if there is reasonable suspicion of fraudulent activity, suspicious behaviour, or a breach of terms. In such cases, mibox88 will notify the member and request any additional information or documents needed to verify their identity and the legitimacy of the transaction.

Mibox88 offers a wide range of promotions and bonuses to members, including a Welcome Bonus of up to RM 588, 10% Weekly Cashback, Weekend Reload Bonus, Sports Free Bet, Refer-a-Friend Program, and VIP Program. All promotions are subject to their respective specific terms and conditions, which are clearly stated on the mibox88 Promotions page.

Rollover / Turnover Requirements: All bonus funds credited to your account must be wagered at the specified rate before the associated winnings can be withdrawn. For example, a RM100 bonus with a 20x wagering requirement means you must place a total of RM2,000 in bets before that bonus becomes eligible for withdrawal.

• Wagering requirements are calculated based on total bets placed, not on net wins or losses.
• Not all game types contribute equally towards wagering requirements. Please check the Promotions page for details on the contribution percentage for each game type.
• Mibox88 reserves the right to void bonuses and any associated winnings if a bonus was obtained through unauthorised means, fraud, or system abuse.
• Bonuses are non-transferable between accounts and hold no cash value unless the applicable rollover requirements have been met.

Mibox88 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice. Ongoing promotions will be concluded in accordance with the terms that applied when the promotion was activated by the member.

All games available on mibox88 — including online slots, Live Casino, blackjack, baccarat, roulette, Dragon Tiger, Sic Bo, and progressive jackpot games — are powered by internationally licensed game providers such as Pragmatic Play, PG Soft, Play'n GO, Evolution Gaming, and SA Gaming.

Game Fairness: All slot games and electronic table games use a Random Number Generator (RNG) that has been independently tested and certified by a recognised testing body. This ensures every game outcome is entirely random and cannot be predicted or manipulated by any party, including mibox88 itself.

• All game results are final once a round or hand is completed and cannot be disputed solely on the grounds of feeling unfair.
• Technical disruptions during gameplay — such as a dropped internet connection or system failure — will be handled in accordance with each game provider's specific rules. mibox88 will endeavour to resolve the situation in the fairest manner possible for both parties.
• Mibox88 is not liable for losses arising from technical disruptions beyond our control, including issues on the part of game providers.
• Players who suspect any unfairness in a game may contact the mibox88 support team with specific details about the game in question for investigation.

All games on mibox88 are for entertainment purposes only. mibox88 does not guarantee any game outcome or winnings. All game results are randomised and past outcomes cannot be used to predict future results.

Mibox88 provides sports betting services covering a wide range of international and local leagues and tournaments, including the Malaysia Super League, EPL, La Liga, Serie A, Bundesliga, Malaysia Open Badminton, Thomas Cup, Uber Cup, Formula 1, NBA, MMA, and esports such as MPL Malaysia (Mobile Legends Bang Bang), DOTA 2, CS2, Valorant, and more.

Bet Acceptance: mibox88 reserves the right to accept, decline, or limit any bet at its sole discretion without being required to provide a reason. Once accepted and confirmed, a bet is final and cannot be cancelled by the member, except in circumstances expressly stated in the betting rules.

• Live Betting (In-Play): Live betting odds are updated in real time and may change before your bet is confirmed. mibox88 is not liable for any losses arising from odds fluctuations during the bet confirmation process.
• Event Cancellation: If a sporting event is cancelled, postponed for more than 48 hours, or left incomplete, all related bets will be fully refunded to your account, unless the outcome of the bet was already determined prior to the cancellation.
• Official Results: All Sports Betting outcomes are determined based on official results announced by the relevant sports governing body. Disputes regarding any result must be raised within 24 hours of the result being published on the platform.
• Minimum Odds: For bets placed using a free bet or within the context of a specific promotion's wagering requirements, the minimum odds applicable are as stated in the relevant promotion's terms.

Match-fixing and bribery are serious criminal offences in Malaysia. mibox88 is obligated to report any suspicious activity related to sporting integrity to the relevant authorities. Members found to be involved in such activity will have their accounts terminated immediately and will be reported to the authorities.

To ensure a fair and safe experience for all mibox88 members, the following are strictly prohibited and may result in account termination and legal action:

• Multiple Account Ownership — registering more than one account to circumvent limits or claim bonuses multiple times.
• Bonus Abuse — using gameplay strategies designed to meet wagering requirements without genuine risk, such as systematic hedge betting.
• Fraud or identity misrepresentation — providing false information during registration or identity verification.
• Use of automation software — using bots, scripts, or third-party software to automate gameplay or betting outcomes.
• System bug exploitation — exploiting technical errors or system vulnerabilities to obtain unauthorised winnings or credits.
• Money laundering — using the mibox88 platform to process or conceal funds obtained through illegal means.
• Threats or abusive language toward the support team or other members on any mibox88 communication platform.

Closure by Member: You may close your mibox88 account at any time by contacting our support team via live chat or email. Before the account is closed, any eligible balance (real funds not tied to unfulfilled wagering requirements) will be returned to you via your registered payment method.

Closure by mibox88: mibox88 reserves the right to suspend or terminate a member's account at any time if:

• The member is found to have violated any term within these Terms & Conditions.
• There is evidence or reasonable suspicion of fraud, money laundering, or other criminal activity.
• Member found to be under 18 years of age.
• The member requests self-exclusion for Responsible Gaming reasons.
• Account inactive for more than 12 consecutive months.

Inactive Account Balance: Accounts inactive for more than 12 months may be subject to a monthly maintenance fee of RM 5 until the balance is depleted or the member becomes active again. mibox88 will send a notice to the registered phone number before any such fee is applied.

Self-Exclusion: Members who wish to exclude themselves from the mibox88 platform for responsible gambling reasons may contact our support team to request a temporary self-exclusion (30 days or 6 months) or a permanent one. Visit the Responsible Gaming for more information.

The mibox88 platform is provided on an "as-is" basis without any express or implied warranties. mibox88 does not guarantee that the platform will operate without interruption, be free of errors, or that any defects will be resolved within a specific timeframe.

Liability Limit: To the extent permitted by applicable Malaysian law, mibox88's total liability to you under any circumstances shall not exceed the largest single cash deposit you have made into your account in the 12 months preceding the relevant claim.

Mibox88 is not liable for:

• Losses resulting from game outcomes, including slots, Live Casino, Sports Betting, or e-sports.
• Indirect, consequential, or punitive damages arising from the use of or inability to use the platform.
• Service disruptions caused by factors beyond mibox88's control, including internet outages, user device issues, or third-party system failures.
• Loss of account data or information resulting from the user's failure to keep their login credentials secure.

For any enquiries regarding these Terms & Conditions, please contact the mibox88 support team via email at support@mibox88.click or via live chat within the platform. Our team is available 24/7 and ready to assist in Bahasa Melayu.